Effective Date: February 4, 2026
Aviv Appliances (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website (https://avivappliancerepair.com/), use our services, or interact with us. This policy complies with applicable privacy laws and is accessible on our website, linked in web forms, and included in the footer of every page.
1. Personal Information We Collect
We collect the following types of personal information:
Personal Contact Information: Name, email address, phone number, and physical address provided when you book appliance repair services, contact us, or sign up for marketing communications.
Service-Related Information: Details about your appliances (e.g., brand, model, issue description) to facilitate repair services.
Payment Information: Credit card details or other payment information processed through secure third-party payment processors.
Usage Data: Information about your interaction with our website, such as IP address, browser type, device information, pages visited, and time spent on the site, collected via cookies and similar technologies.
Advertising Data: Data used for personalized advertising through Google AdWords, including cookies and device identifiers.
Communication Preferences: Your consent to receive SMS messages, emails, or other marketing communications, including opt-in records.
2. How We Use Your Personal Information
We use your personal information for the following purposes:
Service Delivery: To schedule, provide, and manage appliance repair services.
Communication: To respond to inquiries, confirm appointments, send service updates, or provide customer support via email, phone, or SMS.
Payment Processing: To process payments securely through third-party providers.
Website Improvement: To analyze website usage and enhance user experience through aggregated and anonymized data.
Marketing and Advertising: To send promotional offers, newsletters, or personalized ads (e.g., via Google AdWords) with your consent, where required.
Legal Compliance: To comply with applicable laws, regulations, or legal processes, such as responding to subpoenas or tax obligations.
Business Operations: To manage our business, including in the event of a merger, acquisition, or sale of assets.
3. How We Share Your Personal Information
We do not sell your personal information. We share your personal information only in the following circumstances:
Service Providers: With trusted third-party vendors who assist with payment processing, scheduling, customer support, or website analytics. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Google AdWords: With Google for advertising purposes, as described in Section 5. Google may use cookies or device identifiers to deliver tailored ads.
Legal Requirements: With law enforcement, government agencies, or other entities when required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity, with notice to you where required.
With Your Consent: In any other situation where you have provided explicit consent.
4. Google AdWords and Advertising
We use Google AdWords to deliver personalized advertisements based on your website activity and interests. Google may collect data such as cookies, device identifiers, and usage patterns to tailor ads. You can manage your ad preferences or opt out of personalized ads through:
Google’s Ads Settings: Visit https://adssettings.google.com to customize your ad experience.
Browser Controls: Adjust your browser’s cookie settings to block or delete cookies.
Opt-Out Tools: Use tools like the Network Advertising Initiative’s opt-out page (http://optout.networkadvertising.org).
5. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, pixel tags) to enhance your experience, analyze website performance, and support advertising. Cookies may store information such as your preferences, session data, or unique identifiers. You can manage cookies through your browser settings, though disabling them may limit website functionality.
6. Your Privacy Rights
Depending on your location, you may have the following rights under applicable privacy laws (e.g., GDPR, CCPA):
Access: Request a copy of the personal information we hold about you.
Correction: Request updates or corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Opt-Out: Opt out of marketing communications, including SMS, email, or targeted ads.
Data Portability: Request your data in a structured, commonly used format.
Non-Discrimination: Exercise your rights without discrimination, as required by law.
To exercise your rights, contact us at avivappliances@gmail.com or +1 (561) 861-0660. We will respond within the timeframes required by law (e.g., 30 days under GDPR, 45 days under CCPA).
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including secure servers for data storage. However, no system is completely secure, and we cannot guarantee absolute security. If a data breach occurs, we will notify affected individuals and authorities as required by law.
8. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18 without parental consent, we will delete it promptly. Contact us if you believe we have inadvertently collected such data.
9. International Data Transfers
Aviv Appliances is based in the United States, and your personal information is processed in the U.S. If you are located outside the U.S., your data may be transferred to and stored in the U.S., where privacy laws may differ. We ensure appropriate safeguards, such as Standard Contractual Clauses, for international transfers as required by laws like GDPR.
10. Third-Party Links
Our website may contain links to third-party sites (e.g., Google services). We are not responsible for the privacy practices or content of these sites. Review their privacy policies before providing personal information.
11. Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
Contact and service data is retained for the duration of our business relationship and up to 7 years for tax purposes.
Marketing consent records are retained until you opt out.
Usage data is anonymized or deleted after 12 months, unless required for analytics.
12. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised “Effective Date.” For significant changes, we will notify you via email or a website notice, where required by law.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Aviv Appliances
101 S Federal Hwy #611, Boynton Beach, FL 33435
Email: avivappliances@gmail.com
Phone: +1 (561) 861-0660